TC Tweetables

Are You Helping in Twitter…Really? A discussion & Guidelines: #hmrd

Have you become an expert at fact finding emergencies in Twitter? #hmrd

Tweeting isn’t being used to save lives unless it is picked up by someone in the area who is able to assist those who are in need. #hmrd

Twitter is not a replacement for traditional forms of emergency reporting and response. #hmrd

Following are helpful tips on how to be more effective in Twitter during disaster response: #hmrd

  • Rescue teams/aid agencies prioritize action based on population/criticality/ability 2 reach impacted area/find ppl impacted. #hmrd
  • Try searching for public internet news stories on the topic – news reports can assist in isolating and confirming impacts #hmrd
  • For instance, in Pakistan when reporting an incident in http://pakreport.org/ add contact info if available #hmrd
  • Provide twitter user name or initial of reporter – date/time. #hmrd
  • If you are able to find the GPS location please include it along with the street address whenever possible. #hmrd
  • Street names may have various nicknames and also building and street signs may be down in the area impacted. #hmrd
  • www.wikipedia.com provides a great deal of helpful information including GPS. #hmrd
  • If you are not sure whether an incident being reported is authentic, try to confirm it before reporting it but use your instincts. #hmrd
  • When in doubt report it as ‘unconfirmed’. #hmrd

The Twitter Commandments (TCs) listed below are based on material from an anonymous source & remain invaluable:  #hmrd

  • Do not panic. #hmrd
  • Take a deep breath. You do not need to know it all. Do not be distracted by noise and confusion. #hmrd
  • Do No Harm.  Remember it is better to have no news than it is to have inaccurate news. #hmrd
  • Include date & time stamp for local time in the impacted location of the original posting. #hmrd
  • An example of date/time stamp: “Aug 18 1:10pm local time #pkfloods [address], [emergency description] [contact: name of contact] #hmrd
  • If you are retweeting a RT of a RT, how this will help aid workers and first responders who are frustrated by old news and rumors? #hmrd
  • We recommend formatting your tweet using Tweak the Tweet  (http://epic.cs.colorado.edu/TtT/editors/pakistan/). #hmrd
  • Verify your source. If you do not know for sure the source is reliable – do not retweet the information.  #hmrd
  • Use two reliable independent sources for major news items such as collapse of a hospital or a new field hospital. #hmrd
  • If you do not have two reliable sources then include (unconfirmed) or (unverified) in your tweet. #hmrd
  • Verify your facts. Get facts, locations, address, specific need, number of people impacted. #hmrd
  • Look it up on internet – www.google.com the address, the news, videos, images, blogs #hmrd
  • Look it up on internet – look it up on YouTube, Facebook, find a map. #hmrd
  • Look it up on internet – learn about the location impacted…dig deep into details, the more the better. #hmrd
  • Listen to the experts.  You are not on the ground in the impacted area.  Use caution and reason. #hmrd
  • Listen to the experts. follow those who appear to have a ‘handle’ on how to respond in these situations. #hmrd
  • Not sure where to start? Pick one topic and stick with it. #hmrd
  • Become an expert on fielding, researching facts, news stories and providing help on specific topic. #hmrd
  • Repeat the first 3 Twitter Commandments as needed. #hmrd
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